Job Description
Some of what you will do:
As a Digital Product Manager, you will be responsible for driving the strategy, delivery, and continuous optimization of customer-facing digital experiences on Staples.ca. You will work cross-functionally with business, design, engineering, marketing, and analytics partners to improve site performance, customer experience, and online sales.
This role plays a critical part in shaping how customers discover, evaluate, and purchase products online. The successful candidate will define product strategy and roadmaps, translate customer and business needs into prioritized initiatives, and lead delivery of experiences that drive measurable business impact.
The role requires strong collaboration, customer-centric thinking, and data-driven decision-making to continuously evolve Staples.ca in support of growth, conversion, and long-term platform health.
Specifically, You Will
Own product strategy and roadmaps for key areas of Staples.ca, aligning initiatives to business goals, customer needs, and performance metrics
Lead discovery and delivery of digital initiatives that improve site performance, conversion, and customer experience
Partner cross-functionally with Engineering, UX, Marketing, Analytics, and Merchandising to prioritize and execute product enhancements
Translate customer insights and data into clear product requirements, success metrics, and prioritization decisions
Leverage data and experimentation to assess performance, identify opportunities, and manage trade-offs
Manage end-to-end product delivery to ensure timely execution and alignment to intended outcomes
Communicate product vision, priorities, and progress to senior stakeholders
Continuously optimize customer journeys to improve usability, speed, and engagement
Apply digital commerce trends and best practices to evolve Staples.ca and remain competitive
Some Of What You Need
BS/BA degree or equivalent (MBA an asset)
Agile certification an asset
3 + years’ experience as a Product Manager or Product Data Manager, ideally supporting a PIM system or product catalog in a B2B/B2C eCommerce environment.
3 + years’ hands-on technical experience with PIM or related data platform
Experience with both Agile and Scrum
Familiarity with eCommerce workflows and customer journey optimization.
Strong understanding of digital product management principles, customer experience design, and eCommerce platforms
Physical Demands/working Conditions
Office environment
Travel required, 10% within Canada and USA
Some Of What You Will Get
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning \& Development programs
And more…
#MakeAnImpact
About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About The Team
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.