Shift Supervisor 分店主任
Full Time
Posted: January 03,2026
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Now Brewing – Talent Seekers!#tobeapartner
Working Hours:
Full Time 5.5 days: 6 rest days per month, on shift, 8.5 working hours per day, extra lunch time
Full Time 4 days: 4 days per week , 3 rest days per week, on shift, 8.5 working hours per day, extra lunch time (Only applicable to Hong Kong)
Part-time applications are welcome
Summary of Key Responsibilities
Promote the culture, values and mission of Starbucks.
Assist store manager in managing the store operations and partners’ deployment.
Providing legendary customer service to customers through prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
Deliver legendary customer service to customers by acting with a customer comes first attitude and connecting with the customer, discover and respond to customer needs.
Follow Starbucks operational policies and procedures, like cash handling and safety and security, follow health, safety and sanitation guidelines, and to ensure the safety of all partners during each shift.
Monitor and coach the team in the daily operations, ensure the food \& beverage qualities and service level are consistent with company standards. -Inspire partner to connect with customer and community in delivering Starbucks Experience
Summary of Experience
Minimum 1-year supervisory experience gained in retail or related industry, experienced in F\&B Industry will be an advantage.
Good command of spoken English or Chinese. Attentive to details, good team player and self-motivated.
Required Knowledge, Skills and Abilities
Ability to learn quickly
Good leadership skills, ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills and ability to build relationship
Like to work as part of a team
Full Time Attractive Package
New joiner bonus (Airport and Disney: $8,000; Others: $5,000)
Attractive reward package \& sales bonus
Paid Annual Leave start from 14 days
Group discount program
Free partner drinks
Free coffee bean coupons and partner drink coupons
Non-contributory retirement benefits scheme
Medical and hospitalization benefits
Additional leave for full-timer (covering marriage, maternity, paternity, birthday, compassionate, grandchildren birth \& study)
Learning journey at Starbucks (coffee master, trainer, classroom facilitator or operations management)
Apply Method
Interest parties please send your application and resume including your current and expected salary to the Partner (Human) Resources Manager. #tobeapartner.
Hong Kong Application
1. Send your resume to application@coffee-concepts.com ;or
2. Click here; or
3. Contact HR department (WhatsApp: 69711029)
Macau Application
1. Send your resume to application-macau@coffee-concepts.com today! or
2. Full-time application click here
3. Part-time application click here
It is our policy to retain the personal data of applicants for future recruitment purpose for a period of 24 months. When there are vacancies in our subsidiary or associate companies during the period, we may transfer your application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, you have a right to a request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact our Human Resources department.
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