Role Summary
Key Accountabilities/ Responsibilities
Financial: To achieve our set targets on monthly basis with the correct information adhering to the quality parameter.
100% transaction updated on all the leads request received.
Proper knowledge on the product \& process.
100% achievement of the daily targets.
Adhering to the compliance.
Adhering to the login time \& break timings.
Productivity: Update on the performance. Quality would help to provide the right set of information to the customers for the better customer service
Providing the end to end resolution to the customers query.
Daily MIS to be published MIS on Leads received, Leads converted and Premium generated.
Stakeholder interfaces
Experience
Education