Key Responsibilities
Gather, document, and analyze business and functional requirements from stakeholders.
Translate business needs into technical specifications and user stories for development teams.
Conduct process mapping, gap analysis, and workflow modeling to identify areas for improvement.
Facilitate workshops, meetings, and interviews with business users to elicit requirements and validate solutions.
Collaborate with product managers, developers, QA engineers, and project managers throughout the SDLC.
Prepare Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and Use Cases.
Support the development of test plans and user acceptance testing (UAT) by validating requirements and ensuring successful implementation.
Analyze data to identify trends, risks, and performance improvement opportunities.
Act as a liaison between technical teams and business users to ensure clear communication and solution alignment.
Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
Support change management initiatives by preparing training materials and documentation.
Educational Qualifications
Bachelor’s degree in Business Administration, Information Technology, Computer Science, Finance, or a related field.
Strong understanding of business analysis frameworks, SDLC, and Agile methodologies (Scrum/Kanban).
Experience in preparing requirements documentation, user stories, and process diagrams (BPMN, UML).
Proficiency with business analysis tools such as JIRA, Confluence, Microsoft Visio, Lucidchart, or Miro.
Solid knowledge of data analysis using Excel, SQL, or Power BI/Tableau.
Excellent communication, documentation, and stakeholder management skills.
Strong analytical and problem-solving abilities with attention to detail.
Ability to work independently and collaboratively across multiple teams and departments.