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Senior Product Manager - SMB Team

Telus • 🌐 In Person

In Person Posted 2 days, 15 hours ago

Job Description

Location:

Toronto, ON, CA, M5J 2V5

Req ID: 52416

Jobs by Category: Sales and Marketing

Job Function: Marketing

Status: Full Time

Schedule: Regular

Description

Make strategic decisions that will shape the future of fleet services for SMBs.

Our Team \& What You’ll Accomplish Together

Join a high-impact team responsible for accelerating growth across our SMB PowerFleet, RAVEN, and Geotab portfolios. This role owns the strategy, pricing, and market performance of connected mobility solutions, such as Powerfleet, Geotab and Raven, and other value-added connectivity solutions.

You will play a pivotal role in defining how SMB fleet customers connect, operate, and scale through integrated solutions spanning PowerFleet, RAVEN, and Geotab. Working cross-functionally, you will help deliver differentiated, scalable offers that balance customer value, margin performance, and operational efficiency.

What You’ll Do

This role blends strategic planning, offer development, market analysis, and cross-functional execution, with direct accountability for portfolio performance

Develop and articulate a differentiated product and pricing strategy for PowerFleet, RAVEN, Geotab solutions, and connected devices, including activations, base management, rate plans, device strategies, bundling, and growth levers

Own portfolio performance with direct accountability for key growth metrics, including activations, ARPU/AMPU, churn, attach rates, and margin

Partner with Go-to-Market, Sales, Product, Marketing, Planning, Operations, and Service Delivery teams to enable end-to-end fleet solutions across our various sales channels

Lead competitive and market analysis focused on fleet solutions, pricing, promotions, and feature parity to inform product evolution and response strategies

Drive below-the-line and targeted offers for fleet, including retention, and competitive response initiatives

Support integration and lifecycle management of partner-led solutions (including RAVEN and Geotab), ensuring commercial alignment, scalable pricing, and operational readiness

Improve time-to-market for fleet pricing, packaging, and promotions, while driving resolution of delivery and service issues across the value chain

Anticipate market, customer, regulatory, and technology trends impacting fleet solutions, translating insights into executive-ready business cases

Collaborate with the Core Product teams on PowerFleet, RAVEN, and Geotab product roadmap, aligning customer needs, regulatory requirements, and technology evolution

Qualifications

What You Bring

We’re looking for a strategic, analytically strong product leader with experience managing complex, multi-solution portfolios

Strong understanding of SMB products, operational needs, and use cases

Knowledge of Fleet products (including PowerFleet, RAVEN and Geotab)

Proven ability to develop and execute complex pricing models, including mass-market and customized (below-the-line) pricing strategies

3+ years of product management experience in telecommunications, connectivity, IoT, or adjacent technology services

University degree or equivalent post-secondary education in Business, Marketing, or a related field

Excellent communication and presentation skills, with the ability to influence senior stakeholders and cross-functional partners

Strong KPI ownership and performance management experience

Financial acumen including margin management, forecasting, and performance analysis

Deep product specialization with the ability to resolve complex, multi-partner issues in creative and scalable ways

Great-to-Haves

Experience with telecommunications processes

Awareness of emerging fleet and similar products and services and their impact on future SMB solutions

Experience managing partner-based products and services within a broader product portfolio

Familiarity with Looker and/or Tableau

Salary Range: $100,000-$150,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both, based on the role's requirements

Generous company matched pension and share purchase programs

Opportunity to give back to communities in which we work, live and serve

Career growth and learning \& development opportunities to develop your skills

And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

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