Growth Product Manager
Based in London office (Holborn) 4 days a week, remote or customer visits for the remainder of the week
About us:
Tendable is a venture capital-backed, series A health-tech business providing quality assurance and improvement software to health and care organisations across the globe.
Our mobile app makes auditing easier and more efficient for frontline staff, engaging them in quality improvement whilst also freeing up more of their time for patient care. Our management portal provides leadership and external bodies with assurance over the quality of health and care services and supports over 100 customers across four continents.
With 25+ years of experience in healthcare and health-tech environment, Tendable has a mission to transform quality by equipping health and care professionals with the tools and insights to continuously improve patient care. We embrace the startup and entrepreneurial approach with ambitious growth plans and are looking for like minded driven people who are passionate about making a positive impact and join us on this journey.
Role Overview
We're seeking a Growth Product Manager who thrives on getting in front of customers, understands what drives product success, and can translate insights into meaningful improvements that help our users achieve their goals. This role is for someone who values attention to detail, takes ownership of outcomes, and brings both analytical rigor and customer empathy to everything they do.
You'll work closely with our Head of Product and cross-functional teams to identify opportunities, run experiments, and scale what works—all while maintaining the high standards our healthcare customers depend on.
What you will do
Customer Engagement \& Insight Generation
Get in front of customers regularly to understand their real challenges and workflow needs
Listen actively and take detailed notes during customer conversations and feedback sessions
Translate customer needs into clear product requirements and growth opportunities
Present findings confidently to stakeholders and facilitate productive discussions
Data-Driven Product Development
Experienced in using analytics tools to understand user behaviour and identify improvement opportunities
Design and run experiments to test hypotheses and validate product changes
Tell compelling stories with data that help teams understand what's working and what isn't
Challenge our assumptions and look to disprove ideas rather than just seeking validation
Focus on what users need rather than getting distracted by feature requests or anecdotal feedback
Prioritise revenue targets alongside user experience to ensure sustainable product growth
Cross-Functional Collaboration \& Execution
Work confidently across the business to unblock issues and move projects forward
Ask for help when needed and use time effectively by getting feedback at the right moments
Prioritise effectively and help the team understand what matters most
Communicate clearly and directly - able to explain complex concepts and answer questions concisely
Take ownership of deliverables and follow through reliably on commitments.
Operational Excellence
Adaptable to new tools and quick to adopt the right technology for the job
Pay attention to detail and catch issues in first-pass reviews
Keep work organised and maintain clean documentation and project management
Good cross-collaborator who incorporates feedback and learnings into future work
*
What you will need
4+ years in product management with demonstrated experience using analytics to drive product decisions
Startup experience - comfortable with ambiguity and changing priorities
Customer-facing experience - confident engaging with users and stakeholders at all levels
Analytical background using BI tools, product analytics, or similar platforms to extract insights
Skills \& Approach
Organised but not process-heavy - structured enough to manage complex projects and execute them
Confident and positive - you can challenge ideas constructively
Team player who collaborates well and builds others up
Take feedback and are genuinely interested in continuous improvement
Eager to learn and share knowledge and insights with the broader team
Technical Capabilities
Strong analytical skills with experience in tools like Mixpanel, Amplitude, Google Analytics, or similar
Experimentation mindset - comfortable with A/B testing and iterative approaches over waterfall planning
Attention to detail - catches issues, foresees edge cases and maintains high quality standards
Effective communication - can articulate ideas clearly and answer questions directly
Your benefits:
Competitive salary
Company EMI share option scheme
25 days annual leave
At Tendable, we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity, or religion.