Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
The Client Services Project Manager I at Thermo Fisher Scientific Inc. presents an outstanding chance to excel in a dynamic project management role. You will be instrumental in delivering impeccable service to our clients, ensuring world-class project execution and client happiness. Your ambition and collaboration will drive the success of various projects, leaving a significant impact in the scientific community.
Key Responsibilities:
Collaborate with internal teams to establish project objectives and ensure outstanding study results
Establish and maintain study filing systems and accurate records, adhering to quality management systems
Collaborate with Project Managers to ensure timely execution of project activities, meeting both customer and study requirements
Coordinate and communicate all relevant activities to ensure that services and products are ready as required by the customer
Use project planning tools to supervise achievements and critical activities, ensuring seamless project delivery
Build and support operational documentation, including GMP operational documentation, bill of materials, and billing packages
Provide backup support to the Project Team, ensuring consistent project progress
Collect information on study design, including label texts, packaging materials, label translation, batch documentation, logistics coordination, and GMP instructions
Apply GXP principles in all areas of responsibility
As Shown By:
General understanding of project plans and timeline management with a consistent track record for successful task delivery
Understanding of inventory and billing principles, documentation practices, and report generation.
Ability to identify project challenges and collaborate with team members or management for effective resolution
Experience in supporting senior Project Managers in planning and coordinating functional team activities, timelines, and results
Client Relationship Management
Maintain a comprehensive understanding of Thermo Fisher's solutions portfolio and industry strategy
Collaborate on special projects, reports, and meeting preparations, including agenda generation, scenario planning, and timeline monitoring
Technical Knowledge
Perform basic data analysis functions with assistance from senior team members as required to ensure successful project results and customer satisfaction
Efficiently record and supervise project data in different systems, maintaining accountability for data accuracy, reporting, and timeliness
Project Management Leadership
Seek mentorship and guidance to improve project management skills
Communicate information timely, understand boundaries, respect differences, and address challenging situations appropriately
Key Requirements:
Education: Commercial apprenticeship or equivalent
Years of Experience: 1+ year of experience in project coordination, documentation and/or administration (preferably Pharmaceutical Industry)
Fluent English, German beneficial