What we expect
Embedded Operational Support \& Collaboration
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Serve as Level 3 support for IoT devices connected to our cloud platform, ensuring timely resolution of issues.
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Collaborating with Level 2 users to resolve escalated incidents.
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Apply high-level technical mitigation and provide initial technical findings, helping to identify product gaps and improvements.
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Work closely with cross-functional, international teams to deliver innovative solutions.
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Actively participate in the global DevOps community.
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Troubleshoot and diagnose problems in Linux-based embedded systems.
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Collaborate with development teams to identify and resolve hardware and software issues.
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Create and apply version patches to fix bugs in embedded code when needed.
Deployment \& Rollout Coordination
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Coordinate and support the rollout of IoT devices across global environments.
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Ensure smooth integration of embedded systems with cloud services via REST APIs.
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Support Level 2 teams by providing technical insights and escalation support.
Who we are looking for
Bachelor’s degree in Computer Science, Electrical Engineering, or a related field.
Fluent English (spoken and written) is mandatory.
Strong proficiency in Linux operating systems and troubleshooting.
Knowledge of networking protocols and IoT communication standards (e.g., DHCP, HTTP, MQTT, CoAP).
Experience with programming/scripting languages such as Perl, Python, shell scripts, or similar.
Familiarity with debugging and diagnostic tools such as curl, strace, gdb, tcpdump, and Wireshark.
Basic knowledge of local networks (e.g., protocols such as DNS)
Experience with C/C++ programming languages.
Experience with Azure IoT services is highly valued.
Solid understanding of REST APIs and their role in embedded-cloud integration.
Excellent problem-solving skills and attention to detail.
Strong communication skills and ability to work collaboratively in a team environment.
Ability to manage multiple tasks and prioritize effectively.
Experience with Agile methodology is a plus.
What we offer
Secure job and salary – permanent contract in a technically exciting, stable, and sustainable industry and an attractive compensation package
Social benefits and an attractive work calendar.
Teamwork \& safety – an open, transparent, and value-oriented culture
Individualized training plan from your very first day.
TK Elevator is a company with an open, transparent culture that focuses on the people who make it up. At TKE you will receive frequent feedback, continuous training and space to contribute your ideas.
Additional information
At TKE we are committed to a corporate culture that values and is committed to diversity. We understand that different cultures, professional profiles, nationalities or gender enrich us and allow us to work together and achieve excellence. We are adhered to the world compact and the United Nations Declaration of Human Rights.
TK Elevator is a forward-thinking company where people can find the freedom to broaden their horizons and become part of a company that is diverse, exciting, innovative and, on top of all, stable. We have created a work environment that fosters respect, tolerance and diversity, where people can grow professionally and work in teams passionate about transforming the industry.
We are a company committed to people, society and the planet. Aligning our business success with attention to the needs of our social environment and the planet makes our brand even stronger and more sustainable. Our commitment goes from respecting our regulations and codes of conduct to our social policies in favour of integration, diversity and conciliation.