Senior Account Manager

About Us:

Welcome to Unbound, where we're redefining digital marketing. As a Google Premier Partner, we're proud to be among the top 3% of agencies across New Zealand and Australia. We focus on crafting campaigns that deliver real results without flashy promises or overinflated claims.

The Role:

We are looking for a Marketing Strategist to help lead the strategic direction of our client work and support the continued growth of the agency.

This role sits at the centre of our client relationships. You will work closely with business owners and marketing leaders to understand their goals, translate those into clear digital marketing strategies, and guide our internal team to deliver strong outcomes.

You’ll be supported by a team of talented Technical Marketing Specialists and Marketing Executives who help bring strategies to life. Your role is to provide direction, insight, and leadership so the team can do their best work and our clients continue to grow.

If you enjoy thinking strategically, building strong client relationships, and helping a team produce excellent work, this is a great opportunity to take on a senior role within a leading digital agency.

About the Role:

As a Marketing Strategist, you will lead a portfolio of client relationships and play a key role in shaping their digital marketing direction.

You’ll work closely with clients to understand their business goals, develop marketing strategies that support those goals, and guide the internal team to deliver campaigns that drive measurable results.

You’ll also mentor and support Marketing Executives working on your accounts, helping them develop their skills and ensuring the team consistently delivers high-quality work.

Key aspects of the role include:

Acting as the strategic lead for assigned client accounts

Developing clear digital marketing strategies aligned with client goals

Leading regular performance and strategy conversations with clients

Guiding and mentoring Marketing Executives working on your accounts

Identifying opportunities to improve performance and grow client partnerships

Coordinating internal teams to ensure work is delivered smoothly and effectively

Responding to new business enquiries and supporting the onboarding of new clients

What We're Looking For:

We’re looking for someone who enjoys working closely with clients, thinking strategically about marketing performance, and helping a team deliver great work.

You’ll likely have experience in a digital marketing or agency environment and be comfortable leading conversations with clients about strategy, performance, and opportunities for growth.

Ideally you will bring:

Significant experience in digital marketing, marketing strategy, or agency client management

A strong understanding of digital marketing channels and performance measurement

Excellent communication and relationship-building skills

The ability to translate business goals into clear marketing strategies

Strong organisational skills and the ability to manage multiple clients effectively

A collaborative leadership style and interest in mentoring junior team members

Why Join Us?

Creative Environment:

Be part of a team that values creativity and fresh ideas.

Growth Opportunities:

Access to professional development and industry-leading tools.

Collaborative Culture:

Work with a supportive team that believes in collaboration and success.

Flexible Work:

Enjoy a work environment that supports work-life balance.

Competitive Benefits:

Receive an excellent salary and benefits package.

We value team fit as much as experience. Please tell us who you are and what drives you. Make your application stand out. Send us a cover letter explaining why you love Hamilton and a CV detailing your education and work history.

We can't wait to hear from you!

Unbound - Just Damn Good Digital Marketing. And Results, Obviously.

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

How many years' experience do you have in a marketing role?

How many years' experience do you have in digital marketing?