Job Description: At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organizations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. We invite you to turn your passion into a rewarding career with us!
The Job Role
This is an excellent opportunity to join our Technology Solutions Product Team, supporting across all aspects of the HPE and Juniper business.
The ideal candidate will be able to demonstrate great commitment, focus and excellent attention to detail, and ideally will have some basic administration experience but this is not essential for a candidate with the right attitude to learn.
This role offers a basic salary, plus the opportunity for commission.
Your Day-to-Day Responsibilities Will Include:
Maintain all Technology Solutions product lines
Maintain EOL parts and proactive set up of new products
Part code creation
Managing of stock across BU’s, including ordering, allocation, aged stock reporting and promoting
Managing NCNR orders
NMC approvals
Order escalations
Transactional Price list – Maintain, update and modernise
Order Management queries
Invoice queries
Bundle completion – check back orders are fulfilled prior to bid expiring
Work with the claims team to ensure any queried claims are resolved
Booking in of CTO orders
Ensure invoicing of licence and care pack orders is up to date
Customer Service queries on RMA’s/ Credit Rebills etc.
Is this the role for you?
To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:
Able to build good working relationships with internal and external contacts
Well organised and have good eye for detail and able to work well under pressure
Strong MS Office application skills
Effective and Confident Communicator – Clear and concise written and spoken communication skills
Analytical ability
Confident decision maker
What’s in It for You?
This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.
Growth Opportunities:
We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered.
Generous Benefits Package:
Salary of £28,000 - £32,000 plus commission. Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).
Wellbeing Support:
Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
Community \& Connection:
Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
What’s Next?
If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins).
Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, we’ve moved forward with other applicants for this role, but we encourage you to explore future opportunities with us.