Product Manager, Go-to-Market & Experience

Join our dynamic team as a Product Manager focused on Go-to-Market and Experience, where you’ll lead strategic delivery initiatives and shape exceptional outcomes for bankers, brokers, and customers.

What’s the role?

In this role, you’ll own the end-to-end delivery of projects and campaigns – from planning through to execution.

You’ll engage a wide range of stakeholders to achieve objectives, build and deliver strategic roadmaps, and manage backlogs to ensure priorities align with business goals.

Your work will include product proposition development, campaign support, representing the voice of the customer to eliminate friction points, and ensuring risk and compliance standards are met across product changes and collateral.

You’ll also monitor performance against product OKRs and provide insightful reporting, driving continuous improvement.

This is a permanent full-time role based in Sydney, offering the opportunity to work across high-impact projects with autonomy and influence.

What do I need?

We’re looking for someone who brings:

Experience leading end-to-end delivery projects and campaigns, including backlog management.

Ability to build strong stakeholder relationships and influence decision-making across Marketing, Digital, Compliance, Risk, and Transformation.

Strategic thinking with experience creating and delivering roadmaps and business cases.

Skill in shaping product propositions that resonate with priority segments and driving seamless execution through collaboration.

Ability to monitor and report on Go-to-Market performance, including share of voice, application volumes, conversion, NPS, and complaints.

Understanding of risk and compliance requirements in product delivery.

A customer-first mindset, curiosity, and passion for improving experiences and outcomes.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!

Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.

Tailored learning and development opportunities to help your grow your career within the bank.

Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .