Create your best future and join Westpac as a Senior Product Manager (12-month contract).
What’s the role?Join our dynamic team as a Senior Product Manager focused on Go-to-Market activity and Customer Experience , where you’ll lead the end-to-end delivery of strategic product initiatives – from defining vision and roadmaps to executing high-impact campaigns.
You’ll collaborate with cross-functional stakeholders to align priorities, manage product backlogs, and ensure initiatives deliver against key business objectives. Your responsibilities will include shaping product propositions, driving go-to-market campaigns, championing customer insights, and ensuring all product changes meet risk and compliance standards.
Additionally, you’ll monitor performance against product OKRs, provide actionable insights, and drive continuous improvement across the portfolio.
This role is Sydney-based, and is a 12-month contract with potential for permanency.
What do I need? Strategic proposition development –* Design differentiated offerings aligned to priority segments and markets, collaborating with enabling functions to ensure seamless execution.
Customer experience enhancement – Bring an underlying curiosity and proactive mindset to continuously improve. Partner with stakeholders across the bank to identify opportunities, enhance the mortgages journey, and build robust initiative roadmaps.
Influential stakeholder management – Demonstrate strong ability to engage and influence senior leaders across Marketing, Digital, Compliance, Risk, and Transformation.
Regulatory awareness and risk management – Stay ahead of regulatory changes and proactively manage current and emerging risks.
Data-driven performance optimisation – Monitor and analyse key metrics such as share of voice, application volumes, conversion rates, NPS, and complaints to generate actionable insights and drive continuous improvement.
Team leadership and mentoring – Support the growth and development of team members, fostering capability and curiosity to strengthen product expertise
Why join us?We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future todayTo get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .