WhiteWater makes products, but we are a service business at our heart, which means we are a people business. In this way, we excel and create value for our clients by listening to their needs, collaborating to develop solutions, problem-solving and attending to the details. Our culture, as you would expect, reflects these traits. We are a diverse group of experts, from creative designers to talented engineers. Whatever expertise we bring from all over the world, we listen and learn from each other because we are aligned with a clearly understood purpose. Together, we create fun for families globally.
Interested in starting an exciting career with WhiteWater? Apply today!
Position: Sustainability Program Manager
Shift: Full-Time, 40 hours a week
Department: Sustainability
Location: Richmond, BC
Reports to: Chief Marketing Officer
PURPOSE
This role is responsible for leading WhiteWater’s corporate sustainability strategy and programs to advance our environmental, social, and governance (ESG) commitments. You are a highly motivated individual overseeing initiatives related to greenhouse gas (GHG) measurement, ISO 14001 environmental management, ESG reporting, and sustainable product innovation. By collaborating across departments and with external partners, the you will be responsible to ensure that WhiteWater continues to operate responsibly, reduce environmental impact, and contribute positively to our communities while supporting our purpose of creating fun for families globally in a sustainable way.
ESSENTIAL RESPONSIBILITIES:
Leadership:
Manage program and project schedules, budgets and resource requirements (e.g. ISO 14001 expansion, GHG measurement, Stage 0’s and external development)
Responsible for driving all sustainability initiatives, per the SLT direction
Function as the prime point of contact for all sustainability queries
Manage and oversee teams of cross-functional members and ensure there is no duplicating efforts
Accountable and responsible for budget creation and management
Accountable and responsible for the team’s ability to achieve set goals and metrics (e.g. One-Pager goals)
Responsible for NPRC type asks (e.g. resource or budget approvals / increases for programs or projects)
Engage and manage stakeholders across the organization
Provide technical direction and support to team members of various disciplines
Provide SLT updates (Management Reviews) and corporate wide updates (Let’s Talk)
Manage departmental handovers (e.g. training DE on new Stage Gate tools)
Lead engagements with external experts (e.g. consultants)
Corporate:
Lead company-wide GHG (Green House Gas) measurement and verification program in line with GHG Protocol, including organizing, collecting, cleaning and analysis of data for Scope 1, 2 \& 3 emissions
Manage science-based targets (e.g. Net Zero targets) and drive programs \& projects to reduce GHG emissions
Create and manage tools to measure GHG emissions at product and project level
Manage ESG (Environmental, Social and Governance) reporting program ensuring compliance with sustainability reporting frameworks (e.g. TCFD, SASB) and directives (e.g. CSRD)
Manage office (and Derwent) improvements programs (e.g. River Trail, commuting, etc)
Knowledge of current and emerging sustainability principles, regulations and policies, and ensuring compliance (e.g. municipal waste)
Partners with Legal, Quality and Supply Chain to develop new policies, and monitors supplier’s compliance with applicable regulations and WhiteWater policies
ISO 14001:
Manage corporate Environmental Management System (EMS) / ISO 14001 program
Onboard new product lines into EMS (e.g. Endless Surf)
Lead annual Internal Audits
Co-ordinate annual External Audits, train employees on content, guide external auditors, and represent company for the majority of the EMS external audit
Maintain and update Aspects \& Impacts registers, and identify Significant Impacts
Set and manage Environmental Objectives, Metrics \& KPIs, and drive improvement programs and monitor program effectiveness
Identify risks associated with Operational Controls and work with department/s to develop mitigation strategies
Ensure Emergency Preparedness and Response Plan (EPRP) is functioning correctly through periodic emergency situational training and record keeping
Lead Management Reviews with SLT, providing recommendations on future improvements
Manage and close out Environmental NCRs / OFIs
Provide corporate wide training to all levels
Sustainable Innovations:
Manage research and development (R\&D) projects with internal teams and with external partners
Interface with product managers to integrate sustainability efforts early and consistently in new product development
Accountable and responsible for R\&D projects to Half Waste by 2030 (e.g. waste management directories), reduce end-of-life impact of fiberglass (e.g. UVic research), reduce energy consumption of products (e.g. VFD analysis) and reduce water consumption of products
Manage development and maintenance Engineering tools to be used in Stage Gate process (e.g. Sustainability Scorecard, Pugh Matrix, etc)
Technical Sales Support - Sustainable Parks:
Accountable and responsible for answering sales operations (e.g. proposals) and client requests (e.g. CBAM, Merlin)
Create industry engagement material and education material for clients (e.g. IAAPA sustainability summit)
Create sales material (e.g. Sales center) and collaborate with sales teams to engage clients on their sustainability goals
CSR (Charity and Social Responsibility):
Responsible for internal communications on sustainability content (e.g. Let’s Talk, Lunch \& Learns, Sustainability Home Page (knowledge base)
Manage water charity (Ocean Wise) engagement and relationship growth (e.g. organizing payment of 1% of profits from previous financial year).
Manage charity fundraising efforts (e.g. Earth Month, affiliate/fundraising programs, etc).
QUALIFICATIONS \& EXPERIENCE:
Bachelor’s degree in Environmental Engineering, Sustainability, or related field (Master’s preferred)
ISO 14001 Lead Auditor qualification
ESG and GHG certifications required
Minimum 5 years of progressive experience in sustainability, environmental management, GHD measurement, and ESG program leadership
Proven experience managing corporate sustainability programs, including GHG measurement, ISO 14001 systems, and ESG reporting
Experience leading external audits, stakeholder engagement, and sustainability communications
Exposure to sustainable product design / innovation and R\&D collaborations is an asset
COMPETENCIES, SKILLS \& ABILITIES:
Deep understanding of sustainability frameworks (ISO 14001, GHG Protocol, CSRD, TCFD, SASB
Strong analytical and data management skills (e.g. Excel, Power BI, or carbon accounting tools)
Excellent program and project management capability
Strong communication and presentation skills for senior leadership and external audiences
Strategic thinker who can also execute operationally across multiple departments
WhiteWater Competencies:
Accountability – We do what we say
Collaboration – We work well together
Customer Focus – We know and respond to our customers
Communication – We listen to and understand each other
Authenticity – We are honest and trust each other
Resilience – We deal effectively with pressure, are persistent and optimistic
Flexibility \& Adaptability – We are willing and able to respond to changing circumstance