Product Manager

Description

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually.

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific.

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2025, 2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

We are looking for a Product Manager to join our Singapore Feature Team, focused on driving product engagement, usability, and customer outcomes across our core app experience. This role is well suited for a Product Manager with 1–4 years of experience who enjoys working close to users, data, and day-to-day product execution.You will own feature-level problem spaces and work closely with engineering, design, operations, and business stakeholders to improve how users interact with our product. While some areas touch operational and financial workflows, your primary focus will be on

improving user experience, reducing friction, and driving meaningful engagement

rather than building core platform infrastructure.This role reports into the Product leadership team and works closely with regional and cross-functional partners.

What You’ll Do

Own and drive feature-level initiatives for the Singapore market, from discovery through delivery and iteration

Identify user pain points, behavioural friction, and engagement opportunities using data, user feedback, and operational signals

Translate insights into clear product requirements and prioritised backlogs

Partner with engineering and design to ship improvements that enhance usability, clarity, and trust

Work closely with operations and support teams to understand recurring user issues and turn them into product improvements

Monitor feature performance using dashboards and metrics such as adoption, usage, resolution rates, and customer impact

Analyse trends, generate insights, and propose experiments or improvements to drive better user outcomes

Communicate clearly with cross-functional stakeholders and ensure alignment on goals, scope, and delivery

Requirements

1–4 years of experience in product management, business analysis, or a related role

Strong product sense with a focus on user experience, engagement, and continuous improvement

Comfortable using data to inform decisions and measure impact

Structured thinker who can break down ambiguous problems into clear, actionable solutions

Good collaborator who works well with engineering, design, operations, and business teams

Clear communicator who can explain ideas, trade-offs, and outcomes simply

Detail-oriented and organised, with the ability to manage multiple workstreams

Curious, open-minded, and willing to test and learn through iteration

Bonus (not Required)

Exposure to fintech, payments, or consumer financial products

Experience working with operational workflows or customer support teams

Familiarity with dashboards, metrics tracking, or experimentation frameworks

Background in finance, economics, or analytics

Why join YouTrip

Work on customer-facing features used by a large and growing user base in Singapore

See direct impact of your work on user engagement and satisfaction

Learn how product, operations, and customer experience come together in a real-world fintech

High ownership, fast feedback loops, and strong collaboration with experienced product and engineering teams

Opportunity to grow into broader product ownership over time