Hồ Chí Minh
Full-time
Zalo is seeking a (Senior) Product Manager to lead the Product team in charge of Comm/VAS (Communication/Value-Added Services) features for Zalo PC. This role requires a highly entrepreneurial mindset, strong leadership, and a proven track record in building user-facing products at scale.
What you will do
Drive the planning and review of Comm/VAS features on Zalo PC, including but not limited to:
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Communication core and chat responsiveness;
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Generation of 4K thumbnail previews for media;
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Send \& forward message flow;
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Web-based product enhancement;
Collaborate closely with engineers and designers to bring features to life from concept to launch;
Lead ideation and innovation processes to improve user experience and value delivery;
Integrate user research, usability studies, and data insights into product decisions;
Define and track success metrics to ensure continuous product improvement;
Understand Zalo’s competitive positioning and help define product direction for PC platforms;
Maximize team efficiency in a fast-paced and dynamic environment.
What you will need
Proven experience leading a product team, ideally in consumer tech or messaging platforms;
Experience building and scaling user-facing products for a large user base;
Familiarity with feature management and end-to-end product lifecycle;
Knowledge of Comm/VAS-related domains and responsiveness in real-time communication;
Solid understanding of UX/UI principles;
Strong analytical and problem-solving skills with an innovative, user-first mindset;
Experience in qualitative and/or quantitative research methodologies;
Ability to collaborate across disciplines, including design, engineering, and product management;
Excellent communication skills and a logical, structured thinking approach.