About Us
Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes.
The Merlin Intake Agent offers business users unparalleled ease of use, increasing adoption rates and significantly reducing non-compliant spending. For procurement teams, the Merlin Autonomous Negotiation Agent handles tail spend autonomously, securing additional savings; the Merlin Contract Agent helps draft compliant contracts and reduces risks by actively monitoring them; and the Merlin AP Agent further enhances efficiency by automating invoice processing with exceptional speed and accuracy.We Are An Equal Opportunity Employer:
Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.
Job Description
About Certinal:
Certinal is an enterprise eSignature platform under Zycus, competing with DocuSign and Adobe Sign. We serve Fortune 500 customers across healthcare, automotive, financial services, and procurement sectors including Apollo Hospitals, Bumrungrad International Hospital, and Magna International. Our platform handles complex enterprise integrations with SSO, APIs, EMR/HIS systems, CRMs and ERP platforms. We maintain an 81 NPS score and are known for superior technical capabilities, flexible pricing, and exceptional customer support. Position Overview:
We are seeking an experienced and entrepreneurial Product Manager who will take complete ownership of our AI-powered digital signature and e-consent product lines. As a Product Manager at Certinal, you will be the leader of your product, driving its vision, strategy, and execution across the entire product lifecycle. This role offers a unique opportunity to shape the future of AI-driven digitalization while ensuring compliance with India's evolving regulatory landscape.
You will be the voice of the customer, bridge cross-functional teams, and translate complex business scenarios into innovative product solutions that drive customer adoption and market success. Key Responsibilities:* Develop and articulate a compelling product vision and roadmap that aligns with Certinal's business objectives and market opportunities in the healthcare sector
Conduct market research, competitive analysis, and SWOT analysis to identify growth opportunities and market positioning
Own the entire product lifecycle from ideation to execution, including planning, development, launch, and optimization
Collaborate with cross-functional teams (Engineering, Design, QA, Sales, Marketing) to define, prioritize, and deliver features
Conceptualize solutions through wireframing and prototyping using modern design tools
Interact with customers, conduct user interviews, and perform market research to understand pain points and requirements
Serve as the primary bridge between customers, internal stakeholders, and technical teams
Conduct feature training and demo sessions with Sales and Support teams to enable go-to-market success
Develop thought leadership content and case studies demonstrating product value
Groom and prioritize product backlog based on customer impact, market opportunity, and business value
Track product metrics, analyze performance, and optimize based on insights
Job Requirement
Skills \& Expertise:* 2-5 years of proven Product Management experience in enterprise SaaS, healthcare technology, or complex software products
Bachelor's degree in Computer science, Engineering, Business, or related field (preferred)
Full-time MBA from a Tier-1 B-School (preferred)
Proven track record of successfully bringing to market at least one commercially successful enterprise SaaS product
AI-first product mindset, designing experiences where intelligence is core to value
Excellent cross-functional collaboration skills, aligning engineering, data, design, sales, and customers around a clear product narrative