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Async Communication Best Practices

Clarity, speed, and accountability without live meetings.

When to Prefer Async

  • Topics that require reading, links, and decisions over time.
  • Updates that don’t need synchronous debate.
  • Cross-time-zone coordination.

Writing that Scales

  • One-pagers for proposals (context β†’ options β†’ recommendation).
  • Status updates that are scannable and metrics-first.
  • Decision logs (ADRs) with owners and dates.

Escalation Path

If async stalls, schedule a short live call with a clear agenda, decisions needed, and owners. Publish notes back to the async thread.

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